Primo Water Supply Overview. Is It Value It?
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50% Off As much as $50 on Your First Recurring Order
Legitimate on 3- and 5-gallon bottle orders and extra. Use the hyperlink under to routinely apply the provide at checkout.
We’re house all day, day-after-day. While you do business from home and the one belongings you drink are water, glowing water, and occasional or tea, you undergo quite a lot of water. For a very long time that meant hauling circumstances from the grocery retailer each couple of weeks, recycling a mountain of plastic bottles, and quietly accepting that store-bought water simply tastes a little bit flat and a little bit just like the bottle it got here in.
We had tried a filtered pitcher. It helped some. However we had been nonetheless filling it continually, nonetheless working to the shop once we forgot, and nonetheless producing extra single-use plastic than we wished. We wished an actual answer, not a workaround.
That’s once we discovered Primo Delivery. Primo Supply runs on the ReadyRefresh platform, which is the place you place your order, handle your account, and select your water. The pitch was easy: scheduled deliveries of high-quality water, a dispenser that handles each cold and hot, and no extra retailer runs. They decide up the empty bottles too.
After three shipments, we will say Primo delivered on each single level.
The total Primo Supply setup. Dispenser, spring water, purified water. All delivered. | Photograph: Higher ResidingOur Primo Supply Overview Score
| Supply reliability | ★★★★★ | 5 / 5 |
| Water style and high quality | ★★★★★ | 5 / 5 |
| Dispenser ease of use | ★★★★★ | 5 / 5 |
| Worth vs. shopping for on the retailer | ★★★★☆ | 4 / 5 |
| Supply crew and expertise | ★★★★★ | 5 / 5 |
| Ease of setup and ordering | ★★★☆☆ | 3.5 / 5 |
|
★★★★☆ 4.6 / 5 |
A genuinely glorious house water service. Supply has been flawless, water high quality is a transparent improve over something we purchased on the retailer, and the dispenser makes every day hydration fully easy. A small studying curve on the ordering facet and the necessity to keep forward of your schedule maintain it from an ideal rating, however neither is a dealbreaker. We’d advocate it with out hesitation. |
Primo Supply at a Look
Primo Supply is a house water supply service that runs on the ReadyRefresh platform, the place you place and handle all of your orders. You select your water, set your schedule, and every thing arrives at your door. We paired the service with the Primo Bottom-Load Hot and Cold Cooler, accessible as a rental. Here’s what our commonplace order appears to be like like each cycle.
| Dispenser | Primo Backside-Load Scorching and Chilly Cooler (rental) |
| On a regular basis Water | Pure Life 5-Gallon Purified (a number of jugs per supply) |
| Desk Water | Mountain Valley Spring Water 1L Glass, 2 circumstances per supply |
| Shipments Obtained | 3 and counting, each one on schedule |
| Supply Fashion | Left on the door, no signature required |
| Our Family | Two adults, do business from home, water solely drinkers |
How Primo Supply Works
|
1 Create your order Select your water and drinks. Add a dispenser to lease or purchase. |
2 Schedule supply Decide your date and frequency. They deal with the remainder. |
3 Handle anytime Change your order, alter your schedule, or pause through the app. |
Good to know: There’s a $25 order minimal per supply (excluding taxes and costs), which at typical family portions is straightforward to clear. In case you ever cancel the service, a one-time $50 cooler reconditioning price applies to returned rental dispensers. Neither got here as a shock to us and each are commonplace apply for equipment rental providers.
The Primo Backside-Load Dispenser: What Makes It Totally different

Because of this bottom-load adjustments every thing. The jug goes in proper facet up. No lifting, no flipping, no mess. | Photograph: Higher ResidingThe centerpiece of the entire setup is the Primo Bottom-Load Hot and Cold Cooler, accessible as a rental if you join supply. We need to be clear about why the bottom-load design issues, as a result of it modified how we thought of house water dispensers totally.
With a conventional top-load cooler, you hoist a full 5-gallon jug overhead and flip it the other way up onto the machine. A full 5-gallon jug weighs simply over 40 kilos. It’s awkward, it may possibly splash, and it requires extra bodily effort than it ought to. The underside-load design eliminates all of that. The jug sits in a cupboard on the base of the unit, proper facet up, and a small inner pump attracts water up into the dispenser. Loading a brand new jug means sliding it into the cupboard and connecting a brief probe. That’s genuinely it.
“The jug goes within the backside, a 30-second connection, and instantly we have now immediate scorching water for tea and crisp chilly water all day. It modified our entire kitchen routine.”
The dispenser has two faucets: one for chilly and one for warm. The chilly facet is correctly chilly, not simply cool. The new facet produces water scorching sufficient for tea, pour-over espresso, and immediate oatmeal with out ready for a kettle. If you wish to get extra out of your scorching drinks, we additionally love pairing nice water with high quality elements — try our deep dive into the health benefits of green tea and the way water high quality impacts the brew. For 2 individuals who make a number of cups of tea and occasional all through a workday, having immediate scorching water on faucet is a real quality-of-life improve. We unplugged our electrical kettle and haven’t appeared again.
The unit is clear and upright with a impartial end. It doesn’t scream workplace water cooler. The underside cupboard hides the jug fully so there isn’t a blue plastic barrel seen in your kitchen. We positioned ours in a nook of the kitchen and it blends in with none effort. Perform was our precedence and the dispenser nailed it, however it presents nicely too.
Primo Backside-Load Scorching and Chilly Cooler
Rental & Buy Accessible
| Load Sort | Backside-load, jug stays upright and totally hidden |
| Temperatures | Cold and warm, separate faucets |
| Jug Measurement | Appropriate with 3-gallon and 5-gallon jugs |
| Our Verdict | Easy every day use, immediate scorching water, clear look |
Pure Life 5-Gallon Purified Water: Our Every day Driver

Scorching water for tea, chilly water on demand. One dispenser, each coated. | Photograph: Higher ResidingEach supply consists of a number of 5-gallon Pure Life jugs and these run our dispenser repeatedly between shipments. Purified water goes by way of a multi-step filtration course of that removes the issues that make faucet or grocery retailer water style off: chlorine, sediment, and mineral imbalances that go away a flat or barely plasticky aftertaste.
The distinction in style is straight away apparent when you’ve got been consuming grocery retailer bottled water or filtered faucet. Pure Life out of the dispenser is genuinely crisp. It’s the type of clear that makes you need to drink extra water, which is the entire level. Each of us attain for water way more usually than we used to, and we’re attributing that totally to the style and the comfort of at all times having it chilly and prepared.
We additionally use this water for cooking — and if you’re occupied with how hydration connects to how you are feeling general, our information to improving your gut health is price a learn. Espresso brewed with higher water tastes cleaner and extra distinct. Tea blooms in a different way. If you’re spending cash on good beans or high quality free leaf, it’s price interested by the water going into your cup. In case you love cooking at house, pairing nice water with a high quality kitchen equipment makes an actual distinction — we have now additionally reviewed the Ninja Foodi Grill if you’re constructing out your kitchen setup.
Mountain Valley Spring Water 1L Glass: The Improve for Meals and Internet hosting

The Mountain Valley glass bottles have develop into a everlasting fixture on our desk. | Photograph: Higher ResidingTwo circumstances of The Mountain Valley Spring Water per supply felt like a deal with once we first added it to our order and now looks like a necessity. Mountain Valley is American spring water from the Ouachita Mountains in Arkansas and has been bottled repeatedly since 1871. The water is of course filtered by way of layers of rock over a long time, which supplies it a light-weight mineral profile that tastes noticeably completely different from purified water.
The place Pure Life is clear, crisp, and completely impartial each single time, Mountain Valley is barely rounded and full, with a mild mineral character that pairs superbly with meals. We began placing bottles on the desk at dinner and it elevated the entire expertise in a manner that’s arduous to quantify however very straightforward to note. Visitors have requested about it each single time. In case you love setting a gorgeous desk for company, our Greek meze board and summer entertaining tips are two of our hottest posts for making any gathering really feel particular.
One factor price realizing about any pure spring water, together with Mountain Valley, is that the style can differ subtly from bottle to bottle or supply to supply. This isn’t a flaw. It’s merely the character of water drawn from a dwelling underground supply. Seasonal shifts in groundwater, rainfall ranges, and aquifer situations all trigger slight adjustments in mineral composition. The Mountain Valley is without doubt one of the extra constant premium springs accessible, however no pure spring water is chemically an identical batch to batch the best way purified water is. If you’re used to purified water’s whole uniformity, this can be a actual distinction to know earlier than selecting your water kind.
Our greatest tip for getting probably the most constant and satisfying style from Mountain Valley: maintain the bottles as chilly as potential earlier than serving. Chilly temperature suppresses your notion of mineral variation. The minerals naturally current in spring water, primarily calcium, magnesium, and bicarbonates, develop into extra pronounced and infrequently uneven because the water warms up as a result of your style receptors develop into extra delicate to dissolved compounds at larger temperatures. Serving it very chilly primarily tightens the flavour profile and makes every bottle style crisp, clear, and true to type. It’s the identical purpose premium eating places at all times serve nonetheless mineral water ice chilly. Retailer your circumstances within the fridge or chill particular person bottles nicely earlier than meals and you’ll discover the distinction instantly.
“Hold Mountain Valley as chilly as potential. The science backs it up: chilly suppresses mineral variation and makes each bottle style its greatest.”
The Mountain Valley Spring Water, 1L Glass Bottle
$40.49 per case
| Water Sort | Pure spring water, Ouachita Mountains, Arkansas |
| Bottle | Distinctive forest-green glass, 1 liter |
| Case Depend | 12 bottles per case |
| Greatest For | Dinner desk, internet hosting, an elevated on a regular basis water expertise |
| Style Observe | Gentle mineral character, naturally variable batch to batch as a real spring water |
| Our Tip | Function chilly as potential for the crispest, most constant style each time |
The inexperienced glass bottles are genuinely lovely and look intentional on a desk reasonably than like an afterthought. Mountain Valley has received nationwide style awards and that tracks with our expertise. A one-liter bottle is giant sufficient to share throughout a meal for 2 and never so giant that it will get heat earlier than you end it.
A observe on grab-and-go use: these should not the bottles you are taking to the gymnasium. We maintain reusable bottles for that, crammed from the dispenser. The Mountain Valley glass bottles dwell on our kitchen counter and dinner desk. That’s the place they shine.
Three Deliveries In: The Expertise Has Been Seamless

Supply day appears to be like like this. No retailer run required. | Photograph: Higher ResidingThe commonest concern with any subscription supply service is reliability. Will it really present up on time? Will issues find yourself on the improper porch? Will you want to take care of buyer help continually?
After three deliveries we have now none of these tales to inform. Each cargo arrived on schedule. All the pieces was left straight at our door, neatly positioned, with no mix-ups. The supply crew has been pleasant {and professional} each time we have now crossed paths with them. That could be a small factor that provides up shortly if you find yourself letting a service develop into a part of your weekly routine.
The account administration facet runs by way of ReadyRefresh and is genuinely straightforward to make use of as soon as you’re arrange. You’ll be able to alter your subsequent supply, swap merchandise, pause for journey, or change your frequency totally on-line with out calling anybody. One factor price realizing upfront is that there’s a $25 order minimal per supply, not together with taxes and costs. That appears like high-quality print, however on the portions most households really want it’s by no means an element. Two circumstances of Mountain Valley alone clears it simply, and a regular jug order places you nicely previous it with none padding. Simply price realizing earlier than your first bill so nothing surprises you.
When your subsequent supply arrives, the driving force picks up your empty jugs on the identical time. There isn’t a separate journey, no piling up empties in a nook ready so that you can work out what to do with them. It’s a part of what makes the entire system really feel genuinely low-friction.
This can be a scheduled service reasonably than an on-demand one. In case you miscalculate and run out of water between deliveries, you can’t get a same-day refill. We discovered early on to maintain a psychological observe of our jug ranges and alter our subsequent order amount if we had been working by way of water quicker than regular. As soon as that behavior clicks, it turns into second nature. It’s a actual consideration in case your family consumption varies loads week to week.
Is Primo Supply Definitely worth the Value?
The trustworthy reply is that it prices about the identical as what we had been spending on water on the grocery retailer earlier than switching, and it’s dramatically extra handy. While you issue within the effort and time of normal retailer runs, the maths shifts even additional in favor of supply.
The dispenser rental is included within the supply subscription, which implies no giant upfront gear price and no worrying about upkeep or repairs. You’re getting a cold and hot water equipment on your kitchen at no further cost past the water itself.
Execs and Cons After Three Actual Deliveries
What We Love
- ✓ Zero grocery retailer runs for water since day one
- ✓ Backside-load dispenser is genuinely easy
- ✓ Pure Life tastes higher than something we purchased on the retailer
- ✓ Scorching faucet eradicated our electrical kettle totally
- ✓ Mountain Valley glass bottles elevate meals and internet hosting
- ✓ Each supply on time, left on the door, no points
- ✓ Value corresponding to store-bought with way more comfort
- ✓ Considerably much less single-use plastic
Value Understanding
- – You need to plan forward: if you happen to run out between deliveries there isn’t a fast repair
- – There’s a $25 order minimal per supply, although at typical family portions that is hardly ever a difficulty
- – A $50 cooler reconditioning price applies if you happen to return the rental dispenser when canceling
- – Mountain Valley 1L bottles should not grab-and-go dimension
- – Dispenser wants a devoted ground or counter area
- – Service availability varies by supply space
Reader Unique
Get 50% Off As much as $50 on Your First Recurring Order
That is the precise service we use. Legitimate on 3- and 5-gallon bottles and extra. The provide applies routinely by way of our hyperlink. No code wanted.
Provide applies to first recurring order. Verify web site for present phrases.
Who Primo Supply Is Greatest For

Supply day! Crystal Springs can be a part of the Primo Manufacturers household of water supply providers. | Photograph: Higher ResidingPrimo Supply is a pure match for anybody who drinks a major quantity of water at house and is uninterested in interested by it. Work-from-home households are the candy spot. When you’re house all day, you work together together with your water state of affairs continually, and the dispenser turns into as computerized as turning on a faucet.
See additionally
Individuals who prepare dinner at house often will discover the distinction in water high quality of their meals and occasional. In case you entertain often, having Mountain Valley glass bottles able to go removes a whole class of pre-hosting logistics. If you’re additionally engaged on constructing out a house you like, we have now reviewed a few of our favourite furnishings and residential items together with Nathan James furniture and items from Article — each price a glance if you’re upgrading your area.
And if lowering single-use plastic is a precedence, switching to returnable 5-gallon jugs is without doubt one of the simpler way of life swaps you may make. We’ve got a useful information on simplifying your recycling routine that pairs nicely with this type of shift.
In case your family is already pleased with filtered faucet water, this service could provide greater than you want. But when style, comfort, decreased plastic, and the quiet improve of at all times having nice water prepared enchantment to you, Primo Supply covers all of it with out requiring any way of life overhaul.
Often Requested Questions About Primo Supply
What’s Primo Supply and the way does it work?
Primo Supply is a house water supply service powered by ReadyRefresh. You select your water merchandise and supply frequency and your order is delivered on to your door on a set schedule. You’ll be able to handle every thing, alter orders, and pause deliveries totally on-line without having to name anybody.
Is the water dispenser included within the supply subscription?
The Primo Bottom-Load Hot and Cold Cooler is on the market as a rental by way of ReadyRefresh. There isn’t a giant upfront gear price and no upkeep duty in your finish.
Why does spring water style completely different from purified water, and does the style differ?
Purified water like Pure Life goes by way of a multi-step filtration course of, together with reverse osmosis, that removes primarily every thing from the water together with minerals. The result’s a impartial, completely constant style each single time with no variation in any way. Spring water like Mountain Valley retains its pure mineral content material, primarily calcium, magnesium, and bicarbonates, which is precisely the place the flavour comes from. As a result of it attracts from a dwelling underground supply, seasonal adjustments in groundwater and aquifer situations trigger refined shifts in mineral composition from batch to batch. Mountain Valley is among the many most constant premium springs accessible, however a small diploma of pure variation is solely a part of what spring water is. If you’d like zero variation, purified is your selection. If you’d like pure character and are open to slight batch variations, spring water delivers an expertise purified water can’t replicate. Our tip: serve spring water as chilly as potential to reduce the notion of variation and convey out its greatest taste.
Why select a bottom-load dispenser over a top-load mannequin?
A top-load dispenser requires you to hoist and flip a full 5-gallon jug, which weighs over 40 kilos, overhead onto the machine. The underside-load design lets the jug sit upright inside a cupboard on the base, totally hidden, whereas a pump attracts water up routinely. Loading is so simple as sliding the jug in and connecting a brief probe. For many households the bottom-load design is the clear selection.
Is Primo Supply costlier than shopping for water on the grocery retailer?
In our expertise the fee is roughly corresponding to what we had been spending on water on the grocery retailer earlier than switching. While you issue within the effort and time of normal retailer runs, the dispenser rental included at no further cost, and the general enchancment in water high quality and comfort, the worth proposition is robust. One particular factor to know: there’s a $25 order minimal per supply, not together with taxes and costs. For many households ordering jugs plus case water this isn’t an actual constraint, however it’s price realizing earlier than your first bill.
How dependable is the Primo Supply service?
We’ve got acquired three shipments and each one arrived on schedule, positioned at our door with none points. The supply crew has been skilled and pleasant every time. The one factor to remember is that this can be a scheduled service reasonably than on-demand. In case you run low between deliveries there isn’t a same-day possibility, so a little bit advance planning on jug portions goes a good distance.
Can I pause or cancel my Primo Supply subscription?
Sure. ReadyRefresh permits you to handle your subscription, pause deliveries, alter your order, or cancel totally on-line. There isn’t a requirement to name to make adjustments, which is without doubt one of the issues we recognize most concerning the service. In case you cancel and return a rental dispenser, a one-time $50 cooler reconditioning price applies. That’s price realizing upfront, although for anybody planning to remain on the service it isn’t related.
Is there a minimal order requirement?
Sure, there’s a $25 order minimal per supply, not together with taxes and costs. For many households that is straightforward to clear with none effort. A normal jug order mixed with a case of water places you nicely previous it. It’s price realizing earlier than your first bill so nothing surprises you, however in apply it has by no means been a constraint for us.
Are the Mountain Valley glass bottles accessible by way of Primo Supply?
Sure. We order two circumstances per supply, every containing 12 one-liter glass bottles, at $40.49 per case. The distinctive inexperienced glass bottles are a premium product and extensively thought-about top-of-the-line spring waters accessible in america.
Three months in and we’re nonetheless genuinely pleased with this setup. The dispenser has develop into as pure as turning on a faucet, the Pure Life water tastes higher than something we had been shopping for on the retailer, and the Mountain Valley bottles on the dinner desk have quietly develop into considered one of our favourite small house upgrades. When you have questions on our expertise, drop them within the feedback under. We’re glad to share what we all know.
In case you take pleasure in our house and way of life supply opinions, you may additionally need to try our opinions of Forkful, Splendid Spoon, and BistroMD — three different supply providers we have now put to the real-world take a look at.

Spring water from the Ouachita Mountains, delivered to your door. Since 1871. | Photograph: Higher ResidingUnique Provide for Our Readers
50% Off Your First Order — As much as $50
Begin your Primo Supply order by way of ReadyRefresh. Select your water, add a dispenser rental, set your schedule, and let nice water come to you. The 50% off provide applies routinely by way of our hyperlink.
Primo Supply orders are positioned and managed on the ReadyRefresh platform. Identical nice service, one checkout.
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Provide legitimate on first recurring order of 3- or 5-gallon bottles. Verify web site for present phrases and availability in your space.
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